Legal Stuff


Zumo People - Copyright

(Trademarks, copyright and linking to this website)

Zumo Retail and all of its associated trademarks used on this website are registered or are pending trademarks of Zumo Retail Ltd and/or its related entities.

ProScan© and the PDP process is owned by Professional DynaMetric Programs and licenced by Retail Edge Pty Ltd and Zumo Retail Ltd. Copyright on the material on this website is owned or licensed by Zumo Retail Ltd.

Except where necessary for viewing material on this website, no part of material on this website may be uploaded to a third party, linked to, framed, reproduced, adapted, performed in public, distributed or transmitted in any form by any process without the specific written consent of Zumo Retail Ltd. Please contact us if you would like to place a link to any part of this website.


Zumo Retail Ltd - Privacy Policy

This is our Privacy Policy, a document which outlines our guarantee on your use of our products. Zumo People ( is owned by Zumo Retail Ltd.

  1. We use and may disclose your personal information in order to:
    1. Provide services to you;
    2. Research, develop, administer, protect and improve our services;
    3. Check your credit worthiness with a Credit Reporting Agency; and
    4. Comply with a legislative instrument such as a request for information by a regulatory body or a Court Order.
  2. Excluding the requirements in Clause 1, we will not disclose any information you give to us to any other entity without your express permission.
  3. Customers may request access to personal information collected by Zumo Retail Ltd in relation to themselves and the use of their account. We work to ensure these details are always correct and up-to-date and will amend any inaccuracies or make changes to details upon request.
  4. By law, we must retain some customer information for a minimum of five years. However, we do not retain clients' personal information longer than is necessary for the purposes of compliance with the law and routine administration.
  5. If Zumo Retail Ltd is ever sold to another organisation, the new owners will also be required to comply with this privacy policy.
  6. We keep customer information on controlled facilities, secure against unauthorised access. Proof of identity is always required before information gets released to any person, including the customer.
  7. We typically do not communicate directly with customers; if we do it will typically be by e-mail. In exceptional circumstances, urgent notifications may also be sent out by e-mail.
  8. We are constantly improving and enhancing our services and may update this privacy policy from time to time. Any changes to the policy will be advised to customers in our regular newsletter and by updating this page on the website.
  9. If you have any queries or comments concerning our privacy policy, please contact us.

Zumo Retail Limited (including - Terms and Conditions

The information available on or through this website is intended to provide an online tool to assess retail and business execution and by using this site you agree to be bound by these terms:

  1. New Zealand Law. The information contained on this site has been prepared in accordance with New Zealand law.
  2. General Information: The information on this site is for general information only. Although every effort has been made to ensure that the information is current and accurate, the information is selective and may not be complete or suitable for the intended use.
  3. Independent Advice: Zumo Retail Limited and its subsidiary businesses and websites, ("Zumo Retail") strongly recommends that you seek independent advice before acting on any information on this site. Such advice shall include but not be limited to legal, HR and accounting advice from suitably qualified professionals.
  4. Subject to Change: The information on this site may be changed at any time.
  5. Liability: Subject to any applicable law which cannot be excluded and to all provisions implied by statute which cannot be excluded, Zumo Retail Ltd accepts no responsibility for any loss, damage, cost or expense (whether direct or indirect) incurred by you as a result of any error, omission or misrepresentation in any information in this site or Zumo Retail's failure to provide this site.
  6. Business Use: It is acknowledged that in using this site it is for business purposes solely.
  7. Information: The quality of the information is dependent on a number of factors. This website is dependent upon the accuracy of the data entered into it. Zumo Retail Ltd accepts no responsibility whatsoever if in using this website, inaccurate or misleading information is entered into it. We accept no responsibility for any decisions you make as a result of this website. Any decisions are yours and yours alone.
  8. Personnel Advice: This website and the related advice should not be regarded as being Human Resources or recruitment advice. Decisions made are entirely your responsibility.

Zumo Retail Limited - Returns and Cancellations Policy

The following Returns & Cancellations Policy does not affect your statutory rights. For more information on your statutory rights, contact your local Legal Advisor.

Trial policy

We do not have a trial. You either decide to accept the service for which you will be charged, or not.

Refunds and cancellations

We do not provide refunds and do not accept cancellations.

Upon registration, you will contacted by our representative. Once you agree to a survey the credit card provided will be charged prior to the survey taking place. No refunds or cancellations are provided.

Zumo People, Retail Edge Pty Ltd, ProScan© PDP, Zumo Retail Ltd or any of their related subsidiaries or entities will not provide any refund for a survey once you have agreed to the survey taking place.

You will be charged prior to the survey taking place.

For more information contact us.

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